H&R Block At Home Company Review (Formerly Taxcut)

Pros

  • Audit support available
  • Double checks your return for errors
  • Maximum refund guarantee
  • Helpful technical support (via phone)
  • Automatically saves your return
  • Includes live tax support (with Premium, Premium & Business and Best of Both
  • Downloadable products available

Cons

  • Somewhat difficult to navigate between sections
  • No audit meter
  • No email support
H&R Block At Home Pricing
Price Range Free - $79.95
State Add-On $29.95
H&R Block At Home Company Ratings
4
3
2
5
Overall Score: 14 / 20
Try Free

H&R Block At Home Conclusion

H&R Block is one of the most well-known brands of tax preparation services. They offer helpful and prompt customer support, as well as live tax advice for an affordable price. Although their online interface is a bit lacking in user-friendliness, they guarantee accurate calculations and a maximum refund. Overall, they offer reliable tax preparation products and superior support.  They have been in business for 46 years and have tax preparation offices in many U.S. cities.

>> Visit H&R Block At Home Website

H&R Block At Home: Ease of Use

4

H&R Block At Home products are moderately easy to use. You get step-by-step guidance on filling out your tax return. The system auto-saves your information, so you will start from the last saved page every time you log in. However, revisiting parts of your tax return is somewhat cumbersome. For instance, the system will check for errors one you've finished your return, but it does not take you to the page where each specific error is located. Overall, H&R Block At Home products are designed for you to file your tax return in a couple of hours or less. 

H&R Block At Home: Tax Support

3

All of H&R Block’s tax products, with the exception of H&R Block At Home Free, include Worry-Free Audit Support. This means that H&R Block will represent you in the event that you are audited. H&R Block At Home Premium gives you one free session with a tax professional. H&R Block Best of Both gives you unlimited tax advice and guidance from a tax professional who will answer questions and review, correct and e-file your tax return. Any H&R Block product will allow you to purchase additional tax support from a tax professional for $19.95 per session.

H&R Block At Home: Tech Support

2

H&R Block offers great phone customer support. They have a 24-hour help line that assists you with technical issues or general questions about products, pricing and service. They also offer live chat from 7 a.m. - 7 p.m. CST M-F (April 20th to January 3) and 24/7 support (January 4 to April 18). They do not offer email support.

H&R Block At Home: Reliability

5

H&R Block offers an Accurate Calculations Guarantee, which means that they guarantee accurate calculations via their tax software product and will pay any penalties associated with calculation errors. They also offer a Money-Back Guarantee, which means that they will refund the cost of the product and/or any add-ons if you are not satisfied.  However, receiving your refund is much easier to do with the online products than with the download products. H&R Block offers Maximum Refund Guarantee, which means that if you get a larger refund or smaller tax due from using another service, they’ll refund you the price of your product. H&R Block has been in business for 46 years and is one of the most well-recognized tax preparation brand names.

H&R Block At Home: Pricing

H&R Block At Home products range in price from free to $129.90. If you use an H&R Block online product, the program to file your state return will cost $29.95. With the exception of H&R Block At Home Basic Download, H&R Block download products include the state return in the software downloads, but e-filing will cost you $19.95. All online tax products give you one free e-file. All download tax products will give you five free e-files.