CompleteTax Basic Review

Who is CompleteTax Basic Good For?

  • If you have a simple tax return
  • If you want some guidance with your return
  • If you have itemized deductions
  • If you have dependents
  • If you have child care expenses
  • If you have medical expenses
  • If you have educational fees
  • If you need to import from last year's tax return, a W-2, or a 1099

 This product does not give you additional guidance with investments. To get additional guidance, you'll need to upgrade to CompleteTax Deluxe.

CompleteTax Basic Pricing
Federal $14.95
State Add-On $24.95
Federal + State $39.9
Free Federal E-File
CompleteTax Company Ratings
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Overall Score: 11 / 20
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CompleteTax Basic Conclusion

The CompleteTax Basic plan costs $14.95 for your federal return and $24.95 for your state return, which comes to a total of $39.90. Both your federal and state returns include free e-filing. The CompleteTax Basic plan is somewhat difficult to use, and CompleteTax asks your tax questions to you in a more complex manner than some of its competitors do. We also found that revisiting parts of your tax return generally takes more time with CompleteTax. 

The CompleteTax Basic plan has fairly thorough on-screen guidance and also gives you guidance for deductions. CompleteTax doesn't offer phone tax advice for any of its products. CompleteTax Basic plan gives you access to helpful technical support via live chat, email, and CompleteTax's knowledgebase. CompleteTax doesn't offer support over the phone. You can use the CompleteTax Basic plan for free up to the point you decide to print or e-file, but CompleteTax doesn't offer a Money-Back Guarantee once you print or e-file.

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About CompleteTax

CompleteTax's products are generally less expensive than those of its competitors, but CompleteTax’s interface is somewhat lacking in user-friendliness. CompleteTax’s online tax software best suits you if you have previously filed your taxes and are somewhat familiar with tax forms. This is because CompleteTax asks your tax questions in a complex form.  Despite this drawback, CompleteTax has helpful on-screen tax guidance, in case you have any questions while preparing your taxes.

CompleteTax offers technical support for all of their tax products via live chat, email, and their knowledgebase. CompleteTax has been in business for 10 years and is a good option for the seasoned tax filer.

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